Privacy Policy
We are committed to safeguarding your privacy and handling your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy outlines how we collect, use, share, and protect the data you provide when using our services or website.
Information we collect
When you engage with our services, we may collect personal details including your name, address, phone number, email, and payment information. We also retain records of bookings, correspondence, and any other information you choose to share. When you visit our website, technical information such as your IP address, browser type, and pages visited may also be collected to help us improve our site’s performance.
How we use your data
We use your personal data to process bookings, manage payments, respond to enquiries, and deliver our services efficiently. It also helps us improve our operations, monitor website performance, and ensure compliance with legal obligations. Your data is only used where there is a lawful basis to do so, such as fulfilling a contract, meeting legal requirements, or where you have given your consent.
Sharing your information
In some cases, your information may be shared with trusted third parties who help us provide our services, such as payment processors or vehicle partners. We may also disclose your data to regulatory bodies or legal authorities if required by law. We do not sell your personal information to any third party.
How we keep your data secure
We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include secure storage systems, encrypted connections, and access restrictions. Your information is retained only for as long as needed to provide our services or comply with legal obligations, after which it is securely deleted or anonymised.
Your rights
You have several rights under data protection law. These include the right to access the personal data we hold about you, request corrections to inaccurate information, ask for your data to be erased, object to how your data is being used, and request that its use be restricted. You may also withdraw consent where processing is based on your permission. To exercise any of these rights or raise a concern, please contact us on 01873 360 015.
Changes to this policy
We may update this policy occasionally to reflect changes in our practices or legal obligations. Any updates will be published on this page, and we encourage you to review the policy regularly.